Create access to the surfaces being cleaned
Pick up clothing, toys, paperwork, and loose belongings from the areas included in the booking. If clearing everything is unrealistic, start with the floors, bathroom counters, and kitchen work surfaces. Cleaning around possessions and organizing them are different requests. Tell the company beforehand if you need help moving or sorting items so that work can be discussed separately.
- Choose a place for personal paperwork.
- Put away items you do not want handled.
- Leave agreed surfaces and walking routes accessible.
Write a short, ranked priority list
Choose a few concrete priorities such as the main shower, cooking area, or floors in occupied rooms. Include any spaces to skip and items that need special handling instructions. Avoid handing over a new full-home project list at arrival. If your requests have changed since the quote, send the updated list early enough for the company to confirm the scope.
Make the arrival plan straightforward
Confirm how the cleaner will enter, where to park, which entrance to use, and whom to contact if something does not work. Share entry instructions through the communication method agreed with the company. If you have pets, arrange their location and explain any relevant access needs. If you will be home, choose where you can work or relax while rooms are being cleaned.
Plan a useful first-visit handoff
Keep the first handoff focused on priorities, access, and important household details. Point out surfaces with care instructions, items to leave untouched, and rooms that are outside the booking. Decide how you will review the result or receive a completion update. The first visit is also a chance to learn what preparation makes future appointments easier for your particular home.
Questions about this guide
Focus on putting away belongings and opening access to agreed surfaces. If the current condition differs substantially from what was described when booking, tell the company beforehand so it can review the proposed work and expectations.
Prepare for your cleaning visit →Ask the company what, if anything, it wants you to provide. Share manufacturer care instructions for special surfaces and discuss product preferences ahead of time. Do not assume that a product you leave on the counter will be used.
Prepare for your cleaning visit →
