Plan Cleaning-Day Access From Arrival to Lockup

Describe the arrival route from the street

Give the exact property or unit information and identify the entrance the cleaner should use. Explain practical parking arrangements and any gate, lobby, elevator, or building check-in involved. Mention stairs or a route that may affect equipment access. Keep the instructions concrete enough for someone arriving for the first time, rather than relying on a familiar landmark only you would recognize.

• Correct address, unit number, and entrance.
• Permitted parking and building entry instructions.
• A contact number for an arrival problem.

Agree on the entry method and backup contact

Ask which entry arrangements the company supports and confirm the chosen method before the visit. Share necessary entry information through the agreed communication channel. If someone will meet the cleaner, make sure that person knows the appointment details and can be reached. When an unattended visit is arranged, identify whom the cleaner should contact if the entry method fails or instructions no longer match.

Make the available rooms clear

Identify included rooms, off-limits areas, and spaces that will be occupied during the appointment. Arrange pets according to the plan agreed with the company. Clear walking routes and explain any door that needs to stay open or closed. If a room becomes unavailable because of a meeting, schedule change, or household project, notify the company so it can review the visit plan.

Confirm completion and leaving instructions

State whether you want an agreed completion message and identify who receives it. Confirm how keys or access devices will be handled, which doors should be locked, and any applicable departure instructions. Ask the company to clarify anything it cannot support before booking. Review the arrangement after the first visit and update it whenever the building, household, pet setup, or authorized contact changes.